Terms of service

Last Updated: 22 June , 2026

Welcome to SolidDaam ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Eligibility and Acceptance

By using our website, you represent and warrant that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • All information you provide is accurate and complete.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

2. Account Terms

Certain features of our website may require account registration.

You agree to:

  • Provide accurate and current information.

  • Maintain the confidentiality of your login credentials.

  • Be responsible for all activities conducted through your account.

  • Notify us immediately of any unauthorized access or security breach.

We are not liable for losses resulting from unauthorized use of your account.

3. Product Information and Descriptions

We strive to ensure that product descriptions, images, specifications, pricing, and availability are accurate.

However:

  • Product colors may vary depending on screen settings.

  • Minor variations in appearance may occur.

  • We do not warrant that product descriptions or other content are error-free, complete, or current.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

4. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

You agree that:

  • Prices are subject to change without notice.

  • Applicable taxes, shipping charges, and fees may be added during checkout.

  • Payment must be successfully completed before an order is processed.

We may accept payments through third-party payment gateways. We are not responsible for failures, interruptions, or errors caused by such payment providers.

In the event of a pricing error, we reserve the right to cancel or refuse any order placed at an incorrect price.

5. Order Acceptance and Cancellation

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased.

  • Request additional verification before processing an order.

Orders may be cancelled for reasons including:

  • Product unavailability

  • Pricing inaccuracies

  • Payment issues

  • Suspected fraudulent activity

  • Violation of these Terms

If payment has already been received for a cancelled order, an appropriate refund will be issued.

6. Shipping and Delivery

We aim to process and dispatch orders within [BUSINESS DAYS].

Delivery timelines are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Supply chain disruptions

  • Incorrect shipping information

Risk of loss and ownership of products transfer to the customer upon delivery.

We are not responsible for delays caused by third-party shipping providers.

7. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

By making a purchase, you agree to the terms outlined in that policy.

Customers should review the Return & Refund Policy available on our website before placing an order.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Product images

  • Graphics

  • Text

  • Website design

  • Software

is the property of SolidDaam or its licensors and is protected by applicable intellectual property laws.

You may not:

  • Copy

  • Reproduce

  • Distribute

  • Modify

  • Republish

  • Commercially exploit

any content without prior written permission.

9. Prohibited Uses

You agree not to use the website for any unlawful or unauthorized purpose.

Prohibited activities include:

  • Violating any applicable law or regulation

  • Engaging in fraud or deceptive practices

  • Uploading malicious software or viruses

  • Attempting unauthorized access to systems or accounts

  • Interfering with website functionality

  • Harassing, threatening, or abusing other users

  • Using automated tools to scrape or collect data without permission

  • Infringing intellectual property rights

Violation of this section may result in immediate termination of access.

10. Third-Party Services

Our website may integrate with or contain links to third-party services including:

  • Payment gateways

  • Shipping providers

  • Analytics tools

  • Social media platforms

We are not responsible for the content, policies, practices, or performance of third-party services.

Your use of third-party services is subject to their own terms and policies.

11. Disclaimer of Warranties

To the fullest extent permitted by law, the website and products are provided on an "as is" and "as available" basis.

We make no warranties regarding:

  • Continuous availability

  • Accuracy of information

  • Error-free operation

  • Fitness for a particular purpose

  • Merchantability

  • Non-infringement

Your use of the website is at your own risk.

12. Limitation of Liability

To the maximum extent permitted by applicable law, SolidDaam, its owners, employees, affiliates, and partners shall not be liable for any:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Special damages

  • Loss of profits

  • Loss of business

  • Loss of data

arising from or related to:

  • Website use

  • Product purchases

  • Delayed deliveries

  • Service interruptions

  • Third-party actions

Our total liability for any claim shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless SolidDaam , its officers, employees, affiliates, and agents from any claims, damages, liabilities, costs, or expenses arising from:

  • Your use of the website

  • Your violation of these Terms

  • Your violation of any law or third-party rights

14. Force Majeure

We shall not be liable for failure or delay in performing obligations due to circumstances beyond our reasonable control, including:

  • Natural disasters

  • Floods

  • Fires

  • Government actions

  • Strikes

  • Internet outages

  • Transportation disruptions

  • Pandemics

15. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated Terms will be posted on this page with a revised "Last Updated" date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from or relating to these Terms, the website, or any transaction shall be subject to the exclusive jurisdiction of the courts located in [East Midnapore, West Bengal, INDIA].

You agree to submit to the jurisdiction of such courts.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

SolidDaam

Email: vibecoderriki@gmail.com

Phone:6297149131

Address: Barabantalia , Contai , Purba Medinipur, West Bengal

Business Hours: 9 AM to 5 PM

Thank you for choosing SolidDaam.