Privacy policy

Last Updated: 22 June , 2026

At SolidDaam ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information (processed securely through payment providers)

  • Account login credentials

  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referral URLs

  • Website usage and interaction data

Marketing Information

We may collect information regarding:

  • Email subscription preferences

  • Marketing campaign interactions

  • Product preferences and interests

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Managing customer accounts

  • Providing customer support

  • Communicating order updates and shipping information

  • Processing payments and refunds

  • Improving our products, services, and website

  • Personalizing user experience

  • Sending promotional communications (where permitted)

  • Detecting and preventing fraud or unauthorized activities

  • Complying with legal and regulatory obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and user experience.

Cookies may be used to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyze website traffic

  • Improve website performance

  • Deliver relevant advertisements

You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

Payment Processors

To securely process payments and transactions.

Shipping and Logistics Partners

To deliver orders and provide shipment tracking.

Technology Service Providers

Including hosting providers, analytics services, customer support tools, and website maintenance providers.

Legal Authorities

When required by law, court order, regulatory authority, or to protect our legal rights.

All third-party service providers are expected to handle personal information securely and only for authorized purposes.

5. Third-Party Services and Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

Examples of third-party services may include:

  • Payment gateways

  • Shipping providers

  • Analytics providers

  • Marketing platforms

  • Social media integrations

6. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect personal information from:

  • Unauthorized access

  • Loss or theft

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

Security measures may include:

  • Secure server infrastructure

  • Encryption technologies

  • Access controls

  • Monitoring and fraud prevention systems

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements and policies

When information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

8. Customer Rights

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Update your account information

  • Request deletion of personal information

  • Withdraw consent where applicable

  • Opt out of marketing communications

  • Request information about how your data is used

To exercise any of these rights, please contact us using the details provided below.

We will respond to reasonable requests within a reasonable timeframe and in accordance with applicable laws.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

10. Marketing Communications

If you subscribe to our marketing communications, we may send:

  • Promotional offers

  • Product updates

  • Newsletters

  • Special announcements

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in emails

  • Contacting us directly at [EMAIL ADDRESS]

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:

SolidDaam

Email: vibecoderriki@gmail.com

Phone: 6297149131

Address: Barabantalia, Contai , Purba Medinipur , West Bengal

Business Hours: 9 AM to 5 PM

We are committed to addressing privacy concerns promptly and transparently.