Shipping policy

Last Updated: 22 June , 2026

Thank you for shopping with SolidDaam. We are committed to delivering your orders quickly, safely, and efficiently. Please review our Shipping Policy below for information about order processing, shipping methods, delivery times, and more.

Order Processing

All orders are processed within 1–2 Business Days after payment has been successfully received and verified.

Orders are processed during our regular business hours, excluding weekends and public holidays.

Please note:

  • Orders placed after business hours may be processed on the next business day.

  • During sales, promotions, holidays, or periods of high order volume, processing times may be longer than usual.

  • If there is a delay in processing your order, we will notify you via email.

Shipping Methods

We offer the following shipping options:

Standard Shipping

Estimated delivery: 3–7 Business Days (India)

Express Shipping

Estimated delivery: 3–7 Business Days (India)

Priority Shipping (If Available)

Estimated delivery: 3–7 Business Days (India)

Available shipping options and estimated delivery times will be displayed during checkout based on your delivery location.

Shipping Costs

Shipping charges are calculated based on factors such as:

  • Delivery location

  • Package weight and dimensions

  • Selected shipping method

Standard Shipping Fee : 

99 Rupees

Express Shipping Fee : 

199 Rupees

Free Shipping

Free shipping is available on orders above ₹999 or ₹1499.

The final shipping cost will be displayed at checkout before payment is completed.

Delivery Timeframes

Estimated delivery times begin after the order has been processed and shipped.

Region Estimated Delivery Time
Local Delivery 3–7 Business Days
Domestic Delivery 3–7 Business Days
Remote Areas 3–7 Business Days

Delivery estimates are provided for convenience and are not guaranteed.

Actual delivery times may vary due to factors outside our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing:

  • Tracking number

  • Courier information

  • Tracking link (if available)

Please allow up to 24 Hours after shipment for tracking information to become active.

You can use the tracking details to monitor the status of your delivery.

Delivery Delays

While we strive to deliver orders on time, delays may occasionally occur due to:

  • Weather conditions

  • Public holidays

  • High shipping volumes

  • Courier service disruptions

  • Incorrect or incomplete shipping information

We appreciate your patience in such situations and will assist you in tracking delayed shipments whenever possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

If an incorrect address is provided:

  • Delivery may be delayed.

  • Additional shipping charges may apply.

  • Orders returned to us may require re-shipment fees.

Please contact us immediately at vibecoderriki@gmail.com if you notice an error in your shipping information.

Lost, Missing, or Stolen Packages

If your package is marked as delivered but cannot be located:

  1. Check with household members, neighbors, or building management.

  2. Contact the shipping carrier for assistance.

  3. Reach out to us at vibecoderriki@gmail..

We will make reasonable efforts to help investigate delivery issues; however, we cannot guarantee reimbursement for packages confirmed as delivered by the carrier.

Damaged Shipments

If your package arrives damaged:

  • Contact us within 7 Days of delivery.

  • Include your order number.

  • Provide clear photographs of the damaged packaging and product.

We will review the issue and work toward an appropriate resolution, including a replacement, exchange, or refund where applicable.

International Shipping

Availability

We currently DO NOT offer international shipping.

Future International Shipping

If international shipping becomes available in the future:

  • Delivery times will vary by destination.

  • Shipping costs will be calculated during checkout.

  • Customs duties, import taxes, VAT, and other fees imposed by the destination country will be the responsibility of the customer unless otherwise stated.

Shipping Restrictions

Certain products may not be eligible for shipping to specific locations due to:

  • Legal restrictions

  • Carrier limitations

  • Product-specific regulations

If a product cannot be shipped to your location, you will be notified before your order is processed.

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact us:

SolidDaam

Email: vibecoderriki@gmail.

Phone: 6297149131

Address: Barabantalia, Contai, East Midnapore, West Bengal

Business Hours: 9 AM TO 5 PM

Thank you for choosing SolidDaam. We appreciate your business and look forward to serving you.